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Improvements to our health survey

We tested several changes to the Truemed health survey to help more qualified shoppers finish checkout. When a cart holds fitness footwear, such as training shoes, the survey now asks clearer follow-up questions. The last button in the survey also has a shorter label, Confirm and Continue, to increase clarity and confidence for shoppers. Both changes are live with nothing for you to set up, and the footwear change affects only stores that sell fitness footwear. Checkout experience guide.