Backup cards for HSA/FSA subscriptions
If you sell subscriptions through the Truemed API, you can now require a backup credit or debit card when a shopper pays with HSA/FSA. Fewer renewals fail when a shopper’s HSA/FSA account runs low, so more subscribers stay with you. At checkout, the shopper pays for the first order with the HSA/FSA card, and Truemed saves the backup card without charging it. On a later renewal, if the HSA/FSA account does not have enough funds, Truemed charges the rest to the backup card. Shoppers see how Truemed uses the backup card before they subscribe. To turn on backup cards, email merchants@truemed.com.